Eight Ways Seabourn Has Elevated Its Cruise Experience

Seabourn Encore off the coast of New Zealand--Photo by Wallace Immen

Seabourn Cruises was busy during its time off, innovating and improving the guest experiences aboard. Its all -inclusive, all-suite boutique fleet is setting sail again with new onboard features and enhanced services.

“We are always thinking of new and more innovative ways to ensure we provide the best luxury hospitality experience to our guests,” said Gerald Mosslinger, Seabourn’s senior vice-president of guest operations. “Over the past 18 months, we examined our onboard amenities and services, from culinary to entertainment to technology, and guests will find even more ways where we’re creating memorable Seabourn Moments.” Details include:

1) Enhanced food and beverage offerings: More than 300 new recipes await guests as cruises resume, along with new culinary offerings in several venues. Breakfast at The Patio, adds a poolside al fresco option poolside featuring a daily menu of lighter fare, including vegan, vegetarian and plant-based options, freshly made juices, as well as classic breakfast dishes. For pre-dinner cocktails, The Club features a revamped cocktail hour, offering a creative new menu of small bites that changes daily, live music and enhanced playlists, with the fun extending to the outdoor deck space immediately outside.

Seabourn has always been proud of its very personal hospitality–Photo by Wallace Immen

2) Upgraded entertainment offerings: Seabourn has developed four new and enhanced entertainment experiences, including a new exciting production show on Seabourn Ovation, Latin Quarter, showcasing the dances and music of Latin America, and Serenade, a classical concert on deck during sail away events.

3) Seabourn Source: an all-new state-of-the-art app features the ability to view the day’s events on your screen and make reservations in dining outlets. The mobile app can also prepare required health assessments for each member of their party prior to embarkation.

4) All-inclusive Wi-Fi: Seabourn has tripled the bandwidth on board for guests and Wi-Fi service is now complimentary, with unlimited minutes for all bookings on every ship. The service allows unlimited browsing, email, and social media access. Guests needing additional bandwidth for more devices, video streaming or cloud storage services can upgrade their package at a nominal service charge.

5) Housekeeping teams: The onboard housekeeping team will now consist of a two-person team servicing each suite to include one Suite Host and one Suite Attendant, replacing the former single Suite Stewardess position.

6) Streamlined Embarkation: Seabourn has simplified and automated the check-in process with mBark enabling guests to go from curbside to the ship faster. Including mobile boarding pass, guests are now provided with a specific assigned embarkation time.

7) e-Mustering: Seabourn has redesigned the safety briefings to process where guests can complete the safety briefing from the comfort of their suite by watching the mandatory safety video on the TV. Guests then need to visit their designated muster station anytime between boarding and 30 minutes before the ship departs and listen to the captain’s announcement.

8) Health protocols: With the support of a world-class medical advisory panel, Seabourn has put in place a holistic approach to health and safety designed to provide travelers with enhanced confidence and comfort. The protocols include pre-cruise testing, verification of vaccination status, onboard screening, enhanced levels of cleaning and other steps to help travelers feel confident while they are on board.

Seabourn Cruises has re-started with Caribbean cruises from Barbados and Greece and Cyprus cruises from Athens. Seabourn Sojourn sails from Los Angeles for a world cruise on Jan. 11. Seabourn Encore will not return to service until April, 2022. Seabourn Quest will not return to service until May, 2022 after a winter season that was to include Antarctica was scrubbed. The new expedition ship Seabourn Venture debuts in April, 2022. Vaccination is required for all guests.

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